Privacy Policy

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Privacy Policy for Stackdtec

Effective date: 29 April 2026

Stackdtec respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information across our website, apps, AI assistants, AI agents, and related services.

This Privacy Policy applies to Stackdtec, stackdtec.com, Cud, and other current or future Stackdtec software products, AI assistants, AI agents, tools, and digital services, unless a separate product-specific privacy notice applies.

1. Who we are

Stackdtec provides software, AI assistants, AI agents, and related digital services for business and industry use.

Contact email: contact@stackdtec.com

Website: https://stackdtec.com

2. What this policy covers

This Privacy Policy applies to:

- the Stackdtec website

- Cud

- current and future Stackdtec AI assistants and AI agents

- mobile apps, web apps, internal tools, prototypes, and related services

- communications, support, and service interactions with Stackdtec

3. Information we may collect

Depending on the product or service you use, we may collect:

- information you provide directly, such as your name, email address, messages, prompts, files, forms, and support requests

- business or operational information you choose to submit through our services

- images, documents, audio, or other content you choose to upload

- location information, where you choose to provide it or enable location-based features

- device, browser, app, and usage information

- diagnostic, performance, crash, and error information

- account, login, and authentication information where relevant

4. Permissions and device access

Some Stackdtec apps or services may request permission to access features on your device, depending on the functionality provided. These may include:

- camera

- photos or media

- files or documents

- microphone

- location

- notifications

We only request access where needed for a feature you choose to use. If you do not grant a permission, some features may not function properly.

5. How we use information

We may use information to:

- provide, operate, and maintain our website, apps, AI assistants, AI agents, and services

- process prompts, requests, uploads, and user interactions

- deliver product features and improve user experience

- respond to enquiries and support requests

- monitor performance, reliability, security, and fraud prevention

- improve products, services, and future development

- comply with legal and regulatory obligations

- communicate important product, security, or service updates

6. AI services

Stackdtec builds and operates AI-powered assistants, agents, and software tools. Information you submit to these systems may be processed to generate responses, complete actions, improve workflows, or support the operation of the service.

AI-generated outputs may not always be accurate, complete, or suitable for every situation. Users are responsible for reviewing outputs before relying on them in important decisions.

7. Sharing of information

We do not sell your personal information.

We may share information with trusted service providers and infrastructure partners where reasonably necessary to operate our business and services, including providers for:

- cloud hosting

- analytics

- authentication

- communications

- file storage

- AI model or platform infrastructure

- app distribution and technical operations

We may also disclose information:

- where required by law

- to enforce our legal rights

- to protect our users, systems, services, or business

- as part of a business restructure, sale, merger, or transfer

8. Data retention

We retain information only for as long as reasonably necessary to:

- provide and maintain the service

- support security, diagnostics, and performance

- meet legal, accounting, contractual, or regulatory obligations

- resolve disputes and enforce agreements

Retention periods may vary depending on the product, service, and type of data involved.

9. Data security

We take reasonable technical and organisational steps to protect information against unauthorised access, misuse, loss, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International processing

Our services, providers, or infrastructure may operate in different countries. By using our services, you understand that information may be processed or stored outside your local jurisdiction where permitted by law.

11. Your choices

Depending on the service and applicable law, you may choose to:

- not provide certain information

- disable permissions on your device

- stop using a service

- contact us to request access, correction, or deletion where appropriate

Some requests may be limited where we need to retain information for legal, security, or operational reasons.

12. Children

Stackdtec services are not directed to children unless expressly stated otherwise. We do not knowingly collect personal information from children through services not intended for them.

13. Third-party services and links

Our website, apps, or services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of third parties, and you should review their own policies where relevant.

14. Product-specific notices

Some Stackdtec products or services may include additional privacy disclosures, notices, or terms that apply to specific use cases, industries, or features. Where those exist, they supplement this policy.

15. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted at this page with the revised effective date. Continued use of Stackdtec services after an update means you accept the updated policy to the extent permitted by law.

16. Contact us

If you have any questions about this Privacy Policy or Stackdtec services, contact:

Stackdtec

Email: contact@stackdtec.com

Website: https://stackdtec.com